Privacy Policy
Here you can find information on how your personal data obtained through our website while you use it is used.
What data do we get?
The Travel Maria website collects data such as your name, email address, telephone number, among others. We also collect anonymous information about your use of our website, such as how you navigate each page, which pages you visit and where you click, how much time you spend on each page, among other information.
How do we collect your data?
The vast majority of the data collected is provided by you when you use our website The Travel Maria. Data is obtained and managed when:
- You create an account, place an order and/or submit a contact form through our website.
- You voluntarily fill out any survey placed on our website or give us some feedback through email or from one of our social media accounts.
The Travel Maria may also receive your data through commercial partners of our website, but always in accordance with their respective privacy policies.
How will we use your data?
The data collected by The Travel Maria is used to:
- Processing orders, responding to contact requests or creating/managing your account created on our website.
- Contact you by email with special offers on products and services that we believe are relevant to you.
- Analyze how you navigate our site so that we can detect any errors or problems in the browsing experience. This data is always anonymous.
When The Travel Maria processes an order from you, we may send your data and use the resulting information from credit reference agencies to prevent fraudulent purchases.
How do we store your data?
The Travel Maria stores your data safely, using its own servers, which in turn are protected by several layers of security, namely Firewall, anti-malware and multi-factor authentication.
The Travel Maria will keep your data indefinitely. You can always, and at any time, request the removal of this same data and, at that time, we will proceed to remove it from our database.
Marketing
The Travel Maria intends to send you information about our products and services that we believe may be relevant to you.
If you have agreed to receive marketing materials, you can revoke this consent at any time.
You have the right, at any time, to stop receiving marketing contacts from The Travel Maria. If you do not wish to be contacted for marketing purposes, please contact us through the means present in this privacy policy.
What are your data protection rights?
The Travel Maria intends to ensure that you are fully aware of all your data protection rights. As a user of our website you are entitled to the following:
- Right to access: you have the right to request from The Travel Maria a copy of your personal data. We may charge a small fee for this service.
- Right to rectification: you have the right to request that The Travel Maria corrects any information that you believe to be inaccurate. You also have the right to request that The Travel Maria complete the information that you believe to be incomplete.
- Right of removal: you have the right to request that The Travel Maria erases your personal data, under certain conditions.
- Right to restrict processing: you have the right to request that The Travel Maria restricts the processing of your personal data, under certain conditions.
- Right to object to processing: you have the right to object to the processing of your personal data by The Travel Maria, under certain conditions.
- Right to data portability: you have the right to request that The Travel Maria transfer the data we obtain to another organization or directly to you, under certain conditions.
If you make us a request, we have a month to respond to you. If you would like to exercise any of these rights, please contact us through the means present in this privacy policy.
Cookies
Cookies are text files placed on your computer to obtain standard Internet log information and visitor behavior information. When you visit our website, we may obtain information from you automatically through cookies or similar technology.
For more information, you can visit: https://allaboutcookies.org/.
How do we use cookies?
The Travel Maria uses cookies in various ways, in order to improve your experience on our website, including:
- Allow you to stay connected to your account.
- Understand how you use and navigate our website.
What types of cookies do we use?
Our website uses cookies to:
- Functionality: The Travel Maria uses these cookies to identify you on our website and remember your previously selected preferences. These may include your preferred language and location. These cookies come from The Travel Maria and third-party websites.
- Advertising: The Travel Maria uses these cookies to obtain information about your visit to our website, the content you have seen, the links you clicked and information about your browser, device and IP address. The Travel Maria shares some limited aspects of this data with third parties for advertising purposes. We may also share online data obtained through cookies with our advertising partners. This means that when you visit another website, you may be targeted for advertising based on the browsing patterns of our website.
Third-party cookies
In some special cases, we use cookies provided by trusted third parties. The following section details which third-party cookies you may encounter on our website.
Google Analytics
This website uses Google Analytics, one of the most widely used and trusted analytics solutions on the internet, to help us understand how you use our website and how we can improve your experience. For more information about Google Analytics cookies, you should consult the Google Analytics page.
Jetpack
This website uses the Jetpack tool to better understand the needs of our users and to optimize this service and experience. Jetpack is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on each page, what links they click, what they like and don’t like, etc.) and this allows us to build and maintain our service with user feedback. Jetpack uses cookies and other technologies to obtain data about the behavior of our users and their devices. This includes a device IP address (processed during your session and stored in an anonymised form), device screen size, device type (unique device identifiers), browser information, geographic location (country only) and the preferred language used to display our website. Jetpack stores this information on our behalf in a pseudonymised user profile. Jetpack is contractually prohibited from selling any of the data obtained on our behalf. For more details, see the respective section on the Jetpack website.
- Third-party analytics may track things like how much time you spend on the site and the pages you visit, so we can continue to improve our site.
- We periodically test new features and make subtle changes to the way the site presents itself. When we are still testing new features, these cookies can be used to ensure that you receive a consistent experience while you are on the site, while we understand which optimizations our users appreciate most.
- As we provide services, it is important for us to understand the statistics on how many visitors to our website actually request them, and so this is the type of data that these cookies will track. This data allows us to make business forecasts with greater accuracy, namely in the analysis of our advertising costs and services to ensure the best possible price.
How to manage Cookies
You can change your internet browser settings to not accept cookies. To do so, consult the website https://allaboutcookies.org/. However, in doing so some of the features of our website may not function properly.
Privacy policies of other websites
The website of The Travel Maria contains links to other websites. Our privacy policy applies only to our website, so when you click on a link to another website, you should read its respective privacy policy.
Changes to our Privacy Policy
The Travel Maria keeps its privacy policy under regular review and places all updates on this website. This privacy policy was last updated on June 4, 2023.
How can you contact us?
If you have any questions about the privacy policy of The Travel Maria, about the data we collect or if you wish to exercise any of your data protection rights, please contact us using the means below.
By email: info@thetravelmaria.com
How to contact the appropriate authority
If you consider that The Travel Maria has not addressed your concerns satisfactorily and wish to make a complaint, you can contact the Portuguese National Data Protection Commission.
Email: geral@cnpd.pt
Phone: +351 213 928 400
Address: Avenida D. Carlos I 134 – 1º andar, 1200-651 Lisboa, Portugal